Please give adequate notice to your tutor if you need to cancel any scheduled session, normally a minimum of 24 hours before the session—telephone rather than email when reporting any last-minute problem only 24 to 36 hours ahead. In case of an emergency, please call the tutor or management first thing in the morning so that we know we must cancel the session.* Note: there is a 1-hour late cancellation charge for a no-show or any cancellation without adequate notice.*
